Blog Archives
The Most Meaningful Insights Will Not Come from Web Analytics Alone September 14, 2009 Analysis

Judah Phillips wrote a post last week laying out why the answer to the question, “Is web analytics hard or easy?” is a resounding “it depends.” It depends, he wrote, ...... Continue »

2009 Predictions for CRM (not mine — Forrester's) January 6, 2009 Analytics Strategy

There’s an interesting piece over at SearchCRM with three experts’ predictions for 2009. The first expert — Bill Band of Forrester Research — had an intriguing list of six trends ...... Continue »