The "K" in "KPI" is not for "1,000"
July 31, 2013
The Ugly Truth About Benchmarks
February 22, 2011
At the core of any effective performance measurement process are key performance indicators, or KPIs. Did you catch the redundancy in that statement? Performance measurement uses performance indicators. What gets my goat ...... Continue »
Why Do We Want Benchmarks in the First Place? As Garrison Keillor says every week, in Lake Wobegon, “all the kids are above average.” If we can simply be “above average,” ...... Continue »